overview

These Terms of Service (“Terms”) govern your use of the website [www.elaajewels.co.uk] (“Site”) and the purchase of jewellery products (“Products”) from Elaa Jewels (“we”, “us”, “our”), a business trading under the name Elaa Jewels. By accessing or using our Site and making a purchase, you agree to be bound by these Terms. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

General Information

Elaa Jewels is a jewellery business that sells handcrafted and designed jewellery items through our online store. We operate as a sole trader. You can contact us at elaajewels@gmail.com. These Terms apply to your use of the Site and all services related to it. By accessing our Site, browsing, or making purchases, you agree to comply with these Terms, as well as any additional policies or guidelines that we may post on our Site from time to time.

• Changes: We reserve the right to modify, change, or discontinue services or products offered on the Site at any time, and you agree to be bound by any changes we make to these Terms. All changes will be effective immediately upon posting.

Accuracy, Completeness, and Timeliness of Information

We make every effort to ensure that the information on our Site is accurate, complete, and up-to-date. However, errors may occur, and the information provided may not always be accurate or complete.

• Product details: Product descriptions, prices, availability, and promotions are subject to change without notice.
• No warranty on completeness: We do not guarantee that the content of our Site will be accurate, complete, or current. Any reliance you place on the material on our Site is at your own risk.

We reserve the right to correct any errors, inaccuracies, or omissions and change or update information at any time without prior notice.

online Store Terms

When you place an order for Products through the Site, you are making an offer to purchase those Products under the conditions set out in these Terms.

• Order Acceptance: We will confirm acceptance of your order by sending you a shipping confirmation email. Until then, we may cancel or refuse an order for reasons including but not limited to product unavailability, errors in pricing, or suspected fraud.
• Order Confirmation: An order confirmation is automatically generated when you make a purchase, but this does not mean your order has been accepted. We reserve the right to accept or reject your order.
• Payment: Payment for products must be made at the time of order. We accept a variety of payment methods such as credit/debit cards and PayPal.

Products or Services (if applicable)

Certain products or services may be available exclusively online through our Site, and these products may have limited quantities.

• Product Description: We strive to ensure that product descriptions, pricing, and images are accurate. However, we cannot guarantee that the product you receive will be exactly as shown on the Site due to differences in monitor settings or slight variations in handcrafted items.
• Product Availability: We reserve the right to limit the quantity of any product sold or to discontinue a product altogether.

Modifications to the Service and Prices

The prices of our products are subject to change without notice. Additionally, we may modify or discontinue products or services at any time without prior notice.

• Product Discontinuation: If a product is discontinued, we will make every effort to remove it from our Site. However, we cannot guarantee the availability of any product listed on the Site.
• Price Changes: We aim to provide accurate pricing, but there may be occasional errors. If you purchase a product that has an incorrect price, we will notify you before processing your order.

Accuracy of Billing and Account Information

To process your order, you must provide us with accurate, current, and complete information, including your name, email address, mailing address, and payment details.

• Billing Information: You agree to provide accurate billing information to enable us to process your order.
• Update Information: If any of the information you provide changes (e.g., shipping address), you agree to update your account promptly.
• Fraud Prevention: We reserve the right to cancel or refuse any order that we suspect may be fraudulent or if there are discrepancies in the provided information.

Optional Tools

From time to time, we may provide you with access to third-party tools or services through our Site. These tools are provided “as is” and “as available” without any warranty or condition.

• Limitation of Liability: We are not responsible for any issues arising from the use of third-party tools, and we make no representations about their functionality, quality, or accuracy.
• Third-party tools: We do not control or monitor these tools, and you acknowledge that any use of these optional tools is at your own risk.

Third-Party Links

Our Site may contain links to third-party websites or resources that are not controlled by Elaa Jewels.

• External links: We are not responsible for the content, products, or services provided by third-party websites.
• Responsibility: Any dealings with third-party vendors or services are between you and the third party, and you agree to hold Elaa Jewels harmless for any loss or damage arising from such interactions.

User Comments, Feedback, and Other Submissions

We may allow you to submit reviews, feedback, or other content to our Site. By doing so, you grant us the right to use, modify, and publish such content without compensation.

• Content Responsibility: You are solely responsible for any content you post, and you agree that it complies with the law, does not violate anyone’s rights, and is not defamatory.
• Removal of Content: We reserve the right to remove any content that violates our policies or is deemed inappropriate.

Personal Information

Your personal information is handled in accordance, with our Privacy Policy, which outlines how we collect, use, and protect your data.

• Data Protection: We are committed to protecting your privacy and ensuring that your personal information is handled securely.
• Consent: By using our Site, you consent to the collection and use of your personal information as outlined in our Privacy Policy.

Errors, Inaccuracies, and Omissions

Despite our best efforts, some information on our Site may contain typographical errors, inaccuracies, or omissions.

• Correcting Errors: We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
• Price Changes: If you place an order for a product with incorrect pricing, we will contact you to inform you of the error before processing the order.

Prohibited Uses

You may not use our Site for any unlawful or prohibited purposes, including but not limited to:

• Harassment or Harm: Using the Site to harass, abuse, or harm others.
• Intellectual Property Violations: Violating our intellectual property rights or those of third parties.
• Malicious Activity: Introducing viruses, malware, or harmful code.
• Unlawful Activities: Engaging in illegal activities or attempting to gain unauthorized access to our systems.

Any violation of these prohibitions may result in termination of your access to the Site.

Disclaimer of Warranties; Limitation of Liability

Our Site and Products are provided “as is” without any express or implied warranty of any kind.

• No Guarantee: We do not guarantee that our Site will be error-free, secure, or free from viruses or interruptions.
• Limitation of Liability: To the maximum extent permitted by law, our liability will be limited to the amount paid for the product in question. We are not responsible for any indirect or consequential damages arising from the use of our Site or Products.

Indemnification

You agree to indemnify, defend, and hold harmless Elaa Jewels, its owners, affiliates, and employees from any claim, loss, liability, or expense arising from your use of the Site, your violation of these Terms, or any infringement of third-party rights.

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions will continue in full force and effect.

Termination

We may terminate or suspend your access to the Site at any time, without notice, if you violate these Terms. All provisions that, by their nature, should survive termination will remain in effect after termination.

Entire Agreement

These Terms represent the complete and exclusive agreement between you and Elaa Jewels regarding your use of the Site. It supersedes all prior agreements and communications related to the subject matter.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

Changes to Terms of Service

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and those changes will take effect immediately. We encourage you to review these Terms regularly.

Contact Information

If you have any questions about these Terms, please contact us:

Elaa Jewels
Email: elaajewels@gmail.com