Privacy policy
At Elaa Jewels, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe, responsible manner. We also believe it is important to let you know what information is collected from the Site, why, and what we do with this information.
What information is collected/ recorded?
By using our website, you agree to the collection and use of information in accordance, with this policy.
When you visit the Site, certain information about your device, Name, email address, phone number, billing/shipping address (Personal Identification Information) and IP address, browser type, device type, pages viewed, time/date of visits (Non-Personal Identification Information) are automatically recorded. This information is used to gauge our website’s appeal and to improve its content and functionality. Your data is not processed any further nor is it transmitted to any third parties.
how we use your information?
We use the information we collect for the following purposes:
- To process and complete your orders
- To improve your shopping experience
- To communicate with you regarding your orders or promotional materials (with consent)
- To manage your account (if applicable)
how we use your information?
We may share your information with trusted third-party service providers who help us process your orders, such as payment processors, delivery companies, and marketing service providers. We will never sell your personal data.
your rights
The personal information which we hold will be held securely in accordance, with UK law. You have the right to:
- Access the personal data we hold about you (an administration charge will be payable to Elaa Jewels)
- Request corrections if your data is inaccurate
- Request deletion of your data (in certain circumstances)
- Withdraw consent for marketing communications
- Restrict or object to processing (in certain circumstances)
To exercise these rights, please contact us at elaajewels@gmail.com.
data retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal obligations.
cookies
By using our website, you agree to our use of cookies in accordance, with this policy.
By using our website, you agree to our use of cookies in accordance, with this policy. Cookies help us to improve your user experience and understand how you interact with our website.
types of cookies
1. Essential cookies: These cookies are necessary for the operation of our website. Without them, the site may not function properly. They enable basic features like page navigation, secure areas, and the checkout process. These cookies do not store personal information and are always active when you use the site.
2. Performance cookies: These collect information about how visitors use our website, such as which pages are visited most often or if there are any error messages from web pages. These cookies help us improve the performance and functionality of our website.
3. Functional cookies: These cookies allow the website to remember choices you make (such as your preferred language or region) and provide enhanced features. They are used to improve your experience on the site but are not essential for its basic operation.
4. Targeted cookies: Targeting cookies are used to deliver advertisements that are relevant to you and your interests. These cookies help us track your browsing habits and deliver more personalized ads, either on our website or across third-party websites.
changes to policies
We may update this privacy policy from time to time in order, to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
contact
If you have any questions about this Privacy Policy or how we handle your personal data, or if you would like to make a complaint, please contact us at elaajewels@gmail.com.